Why did I receive an email requesting an updated electronic signature?
Our funding agency has requirements regarding the method and documentation by which a participating client company has agreed to receive counseling services. Recent updates in our reporting requirements have necessitated that we update certain client records to comply with the new requirements by having an authorized signature on file electronically. This eSignature acknowledges the same information that our new clients agree to during the sign-up process and without it, a counseling appointment cannot be scheduled, nor guidance provided. A factor that may have caused you to receive this email is the length of time which your company has been a client of Virginia PTAC. If you are no longer the primary or authorized contact for the company, please let us know the contact information for the updated company contact.
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