How do I find or change my registration status for a PTAC event?

Share

To locate your registration status, you must first login to the client portal (eCenter Direct) on the event registration page (upper right). Once logged in, there is a yellow bar at the top of the page. Check your status and ticket type if applicable and see your declared presence if it is a hybrid event (online VS. in-person). Please contact ptac@gmu.edu if you registered incorrectly and would like us to change your status manually. Unfortunately the eCenter platform does have the functionality for registrants to swap ticket types or cancel and re-register, even on free events, and this cannot be updated at this time.

Please pay attention to deadlines for these types of change requests listed under the instructions section of the event so there is sufficient time to implement your request prior to the event date.

Posted in:

Leave a Comment (0) →

How do I get my items on the DOD FedMall?

Share

A supplier must have a contract in place before they can list their items in FedMall. Contracts include:

Be sure to review the Supplier Registration Information, including the Quick Start Guide. If you need further assistance, please email fedmallvendors@dla.mil.

 

Posted in:

Leave a Comment (0) →

Does my SAM registration expire? What do I need to do to keep it active?

Share

SAM registration will expire 1 year from the LAST update. Independently there is a 6 month password expiration that happens and has nothing to do with the actual registration expiring. The SAM expiration date will change anytime you do an update in SAM (except password updates). At least 30 days prior to the SAM expiration, you will be notified to do an update. If your expiration is listed as February 3, 2016 and you do an update in September 2015, the 1 year clock on expiration will start over and a required update will not be needed again until September of 2016.

Posted in:

Leave a Comment (0) →