Please note that many clients of Virginia PTAC are receiving messages from firstname.lastname@example.org with the message that their SAM.gov entity registration was updated when no such update occurred.
A review of the current outages on the Federal Service Desk website reveals there is a SAM.gov outage AND that the cause of these emails are being investigated. The latest message on 3/8/2023 referenced “We believe the matter is related to a software issue” but we recommend checking for updates on the SAM.gov alerts page linked below.
*As a friendly reminder, Virginia PTAC, an APEX Accelerator, is not connected to SAM.gov and is a separate resource provider. We help our clients navigate SAM.gov but do not have any control or access to the backend of the system.
SAM.gov requires a notarized letter to give access to new Entity Administrators on existing registrations where there is no existing administrator to approve your role request. Letters must be submitted to the Federal Service Desk (FSD.gov). Your notarized letter needs to:
Be on your company/organization letterhead, and be signed by your company President, CEO, or other authorized signature authority
Contain your company / organization Unique Entity ID
Contain the new Entity Administrator’s name, phone number, and email address and match exactly how its displayed on your SAM.gov individual account
Provide a justification for the change
Contain this statement (see templates) above the signature block of your letter and insert the appropriate names where noted
How to Submit Notarized Letter to Federal Service Desk
The letter must be notarized, scanned, and submitted to the Federal Service Desk (FSD.gov).
Note: The new Entity Administrator must have an individual SAM.gov user account created with the e-mail address provided in the notarized letter for the FSD to process your request.
Follow the steps below to submit the scanned notarized letter to FSD.gov: