I am grateful for my PTAC counselor Michele McCoy for her assistance and sharing her vast knowledge of government contracting so generously. She guided us successfully through unfamiliar processes and attaining our first federal contract. Michele has been a help each time I called, but on several occasions her willingness to go above and beyond has made the difference in our contracting efforts success. She was instrumental with resolving complications we had with an SBA 8(a) renewal. The contracting officer incorrectly entered the contract in SAM.gov and it became quite an entanglement. There was a short window of just a few days to resolve the issues. With Michele’s guidance, we were able to have the contract renewed successfully. She helps to educate and has enabled us to engage more broadly in federal contracting. Thank you, Michele McCoy.