I am so appreciative of Tom’s help helping me sift through the complexities and ambiguities of SBA, SAM and their inability to talk to one another! I was trying to get set up on WOSB through SBA and ran into one challenge after another. Tom was able to walk me through the process using Screen share and figure out how to set up WOSB even when it was not speaking to the SAM system. With a GSA contract and a Ph.D., you’d think I could figure it out but it was near impossible. Without Tom, I wouldn’t have been able to figure it out and hence, wouldn’t have been able to to respond to a critical RFP. Tom followed up multiple times and was a great resource. Thank you Tom!